Ir para o conteúdo principal

Escrever uma avaliação PREreview

Assessing Digital Financial Literacy and Acceptability of Opportunistic Chatbot-Based Interventions Among Rwandan Youth

Publicado
Servidor
Preprints.org
DOI
10.20944/preprints202601.0737.v1

Africa has the youngest population worldwide, with many young people engaged in informal or temporary employment. Long-term financial resilience in this demographic requires that they develop strong digital financial literacy (DFL) skills, including saving, investing, and managing risk through digital platforms. This study investigates digital financial literacy (DFL) among 300 Rwandan young adults aged 18–32 years and explores an AI-enabled intervention, aligning with Sustainable Development Goals (SDGs) 1 (No Poverty), 5 (Gender Equality), 8 (DecentWork and Economic Growth), 9 (Industry, Innovation and Infrastructure), and 10 (Reduced Inequalities). Findings reveal average financial knowledge, moderate digital literacy, and engagement in budgeting and saving behaviors, but persistent gaps in access to formal financial services and cybersecurity practices. Significant gender disparities were identified, with men demonstrating higher financial knowledge and participation in savings and investments, and higher educational attainment was positively associated with DFL.The low-fidelity chatbot intervention for loan literacy, delivered via a mobile money platform—designed based on survey insights—showed limited usability and acceptability due to participants’ low awareness of personal finances and prolonged task times. These results highlight the need for inclusive, context-sensitive digital financial education solutions and responsible AI integration within digital financial ecosystems to advance sustainable financial inclusion and economic empowerment in low-resource settings.

Você pode escrever uma avaliação PREreview de Assessing Digital Financial Literacy and Acceptability of Opportunistic Chatbot-Based Interventions Among Rwandan Youth. Uma avaliação PREreview é uma avaliação de um preprint e pode variar de algumas frases a um parecer extenso, semelhante a um parecer de revisão por pares realizado por periódicos.

Antes de começar

We will ask you to log in with your ORCID iD. If you don’t have an iD, you can create one.

What is an ORCID iD?

An ORCID iD is a unique identifier that distinguishes you from everyone with the same or similar name.

Começar agora