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This study analyzes the Tobacco Control Program in the city of Recife and the users' perspectives regarding the practice of care in the treatment of smoking. Smoking is a serious public health problem in the world and Brazil has been a global leader in adopting policies to control it. The National Health Promotion Policy, linked to the prevention and control of smoking, seeks to improve the population's quality of life. The general objective of the research is to analyze the Tobacco Control Program of the City of Recife and its effectiveness in the light of the subject's autonomy perspective, from 2021 to 2023. The research proposes a qualitative, exploratory, analytical approach, using action research methodology and data collection techniques such as a logbook and semi-structured interviews. The main result of the investigation is the mapping of the difficulties in accessing information about the Program and the care provided to smokers, and it was noticed that the structure of the care facilities was not designed according to the specific and necessary demands for treatment.