اكتب مراجعة على PREreview

Website accessibility is critical for e-government in the Philippines to ensure all citizens, including those with disabilities, can access essential information and services. This study evaluates government website accessibility based on the Web Content Accessibility Guidelines (WCAG) of the World Wide Web Consortium (W3C), which provide comprehensive checkpoints for assessment. A combination of automated testing tools and visual inspection was employed to achieve a thorough evaluation. Compliance percentages for web accessibility ranged from 28.00% to 82.67%, with an average of 53.43%, highlighting a need for improvement, particularly in advanced web presence stages. Usability compliance was higher, ranging from 62.32% to 97.10%, with an average of 82.50%. Significant usability checkpoints with low compliance rates were identified, emphasizing areas where government agencies must focus to enhance user experience and accessibility. The study recommends specific tools for evaluating these accessibility checkpoints and underscores the importance of improving government website usability. Enhancing accessibility is vital for fostering inclusivity, increasing citizen engagement, and promoting trust through transparent governance. Improved accessibility is expected to positively impact local and regional development by enabling better service delivery and encouraging active public participation in government initiatives.